The process of gathering, recording and analyzing information tends to be a gradual, iterative process that is well supported by a visual mapping tool. Through this process, the structure of information gradually emerges and shouldn’t be forced too early, lest we create a rigid structure in which to consider it. So says Mark Bernstein in his book, The Tinderbox Way.

It’s been stated that a problem well defined is a problem half solved. A key step in accurate problem definition is identifying the stakeholders in the current situation – those people or groups who are affected by the problem and who stand to gain if it is solved. Here’s how mind mapping software can help you to capture and understand the needs of your stakeholders.