If you deal with customers, prospects, strategic alliances, affiliates or other external business relationships in your job, you need to keep track of your conversations with them, and any commitments that you need to follow up on. For a small business, an enterprise-level customer relationship management (CRM) system is obviously overkill. And light weight apps like Basecamp, Infusion and Relenta aren’t for everyone – I’ve never been able to find one that matches my workflow. Based on my own recent experience, mind mapping software seems to be a great match with my customer communication needs.
In this newest Mind Mapping Insider report, I show you how to create a simple CRM map to manage your key contacts and next actions. I also outline some recommendations for customizing it to your needs.
This report is only accessible to Mind Mapping Insider members. Sign up today to join the growing group of MMI members who have made the decision to be more influential and creative in their jobs.
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